Refund policy

1. All Sales Are FinalAll sales are final, and orders are non-refundable once placed. Due to our very detailed product listings, we do not typically accept returns or exchanges. Any exceptions are made solely at our discretion.

2. Order Changes & CancellationsDue to our fast fulfillment process, orders cannot be canceled once placed. If you need to change your size or shipping address, email us at info@juvenileclothing.shop within 2 hours of placing your order. After that, we cannot guarantee changes. Updates can only be made if your order has not already been processed and your desired item and size are in stock.

3. Size IssuesSize charts are provided on each product page. Please check your sizing before ordering. We do not issue refunds due to the wrong size being ordered.

4. Pre-OrdersItems listed as pre-order require a special timeline, which is stated in the product description, and may take up to 8 weeks to ship. All pre-order sales are final. Because these items are sent into production as soon as payment is made, pre-orders cannot be canceled or refunded while still within the stated timeline. Pre-order items are not eligible for returns or exchanges.

5. Damaged, Defective, Missing, or Incorrect ItemsIf your order arrives damaged, defective, incorrect, or with items missing, you must contact us within 24 hours of it being marked as delivered. Please include your order number and clear photos of everything you received, including the packaging. Once your claim is reviewed, if the error was caused by us, we'll make things right with a replacement or refund at our discretion.

6. Refund ProcessingApproved refunds are issued to your original payment method. Please allow 5 to 10 business days for the refund to appear, depending on your bank.

7. Shipping IssuesWe are not responsible for damaged, lost, or stolen packages once an order has left our facility. For more details, please see our Shipping Policy page.

By purchasing on our website, you agree to each and every one of these terms.