Shipping policy
GENERAL INFO
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Items listed as "pre-made" are in stock and ready to ship immediately upon purchase. Please allow 1–3 business days for processing and fulfillment for "pre-made" items.
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For any items listed as "made to order", please allow 3–6 weeks for production. This is production time only. Shipping times may vary after production completes.
USA ORDERS
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Once your order is shipped, you will receive a tracking number via the email you provided at checkout. Please allow approximately 3–5 business days for your order to arrive once it is marked as "in transit".
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Transit times may vary and are outside of our control once your package has been handed over to the shipping carrier.
INTERNATIONAL ORDERS
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Once your order is shipped, you will receive a tracking number via the email you provided at checkout. Please allow approximately 10–15 days for international orders to arrive once your order is marked as "in transit".
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Transit times may vary and are outside of our control once your package has been handed over to the shipping carrier.
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International orders may be subject to pay duties and taxes, which is the responsibility of the customer and out of our control.
Shipping delays may occur due to reasons out of our control. If we need more time with your order, we will contact you via the information you entered at checkout.